Refund & Returns Policy

Contact us at for questions related to refunds and returns.


  •  Terms are net 30 days to credit-approved customers.
  •  Please contact us directly to apply for credit terms.


  • Orders may be canceled with the consent of The W. L. Jenkins Company.
  • Cancelled orders may be subject to reasonable and proper expenses incurred
    by The W. L. Jenkins Company.
  • Goods may be returned when authorized. (Call for Return Goods Authorization number)
  • Returned goods accepted for credit shall be subject to a 30% restocking charge.


  • All prices are F.O.B. The W. L. Jenkins Factory in Canton, Ohio.
  • Prices are based on shipping quantities to one location.
  • Orders are subject to prices in effect at time of shipment.

The W. L. Jenkins Company warrants its products to be free of defects in material and
workmanship under normal use for a period of one (1) year from date of shipment.

Liability under this warranty is limited to repair or replacement without charge, at The W. L. Jenkins Company option, of any defective product or part thereof for the original user only, and only if the defective product or part is returned to The W. L. Jenkins Company at 1445 Whipple Avenue S.W., Canton, Ohio 44710-1321.

The liability of The W. L. Jenkins Company to the purchaser arising out of the supply or use of the products or component parts, whether based upon warranty, contract negligence, or otherwise shall not, in any case, exceed the amount paid by the purchaser in repairing or replacing the non-conforming products or component parts. Upon expiration of the warranty period all liability of the seller shall terminate.

The foregoing warranty is in lieu of all other express warranties, all implied warranties, including description, merchantability, and fitness for a particular purpose, and is limited to the term of this written warranty. In no event shall The W. L. Jenkins Company be liable for any injury, loss, or damages, direct or consequential, arising out of the use, misuse, failure to use, or inability to use the product.

1445 Whipple Ave SW
Canton, OH 44710
The W.L. Jenkins Company